Conducting parent consultations professionally in orthodontics with Dr Martin Baxmann
Parent consultations are among the most challenging situations in everyday orthodontic practice. If you want to conduct orthodontic parent consultations professionally, you need more than just technical knowledge. For over 20 years, Dr Martin Baxmann has been teaching proven methods that enable you to prepare for consultations in a structured manner, conduct them confidently and conclude them successfully. The LeanOrthodontics® concept offers you clear consultation procedures that you can apply immediately in your practice.
Parents usually come to consultations with many questions. They want to understand why their child needs treatment and what options are available. If you can conduct parent consultations in orthodontics professionally, you create clarity. You explain findings in an understandable way without losing technical depth. Dr Baxmann shows you how to present complex orthodontic issues in such a way that parents can make informed decisions.
Achieve greater treatment acceptance through confident parent consultations
Treatment acceptance increases measurably when parents feel well advised. Many orthodontic practices lose potential patients not because of a lack of professional competence, but because of unstructured communication. An initial consultation lasts 20 to 30 minutes on average. This time determines whether parents accept the proposed treatment or seek a second opinion.
In coaching, you will learn how to maintain a common thread from the greeting to the farewell. You will learn what information is relevant at what point in time. You will communicate treatment costs, duration and possible alternatives transparently, without the conversation drifting into price negotiations. Orthodontics Conducting parent consultations professionally also means anticipating objections and addressing them constructively. Dr. Baxmann shares techniques from his own practical experience at Orthodentix® that have proven themselves in thousands of patient consultations.
Conducting orthodontic parent consultations professionally for greater patient loyalty
Long-term patient relationships begin with the first contact. Parents who feel understood will recommend your practice to others and remain cooperative during follow-up appointments. If you can conduct orthodontic parent consultations professionally, you will lay the foundation for a collaboration that will last for several years.
Treatment for children and adolescents often lasts between 18 and 36 months. During this time, regular check-ups, adjustments and parent consultations take place. The following overview shows you the types of consultations that occur in an orthodontic practice and their objectives:
| Initial consultation | 25 to 35 minutes | Presentation of findings, treatment options, building trust |
| Treatment information | 15 to 20 minutes | Costs, procedure, consent |
| Interim meeting | 5 to 10 minutes | Progress report, compliance promotion |
| Final meeting | 10 to 15 minutes | Results, retention, recommendation |
These types of meetings require different approaches. In coaching with Dr. Martin Baxmann, you will develop appropriate scripts and guidelines for each situation.
Communication strategies for successful parent consultations in orthodontic practice
Successful communication follows patterns that you can learn. Conducting parent consultations in orthodontics professionally requires you to listen actively and ask the right questions. Many practitioners talk too much and listen too little. This leads to parents going home with unanswered concerns.
Dr Baxmann's method is based on structured conversation phases. First, you identify the parents' expectations and concerns. Then you present your findings in understandable language. Finally, you discuss the next steps together. This structure prevents conversations from getting out of hand or important points from being forgotten. You are provided with specific phrases that you can use directly in your practice.
Body language also plays a role. Eye contact, open posture and an appropriate speaking pace signal competence and empathy. You will practise these elements in the coaching sessions.
Building trust through empathetic communication with parents
Trust is not built through technical terms, but through genuine interest in the other person. Parents can sense whether you take their concerns seriously. A child with misaligned teeth can be emotionally stressful for families. If you respond empathetically without becoming unprofessional, you will win parents over as partners in the treatment.
With the LeanOrthodontics® concept, Dr Martin Baxmann has created a system that combines professional excellence with human communication. He has been recognised for his innovative methods with the International HealthCare Award and the European Business Award, among others. This recognition reflects the fact that successful orthodontics goes far beyond clinical work. In 1:1 coaching or in the Powerweek, you will learn how to conduct parent consultations in orthodontics professionally while remaining authentic. The experience gained from more than two decades of practice and training flows into every coaching session.
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